CareM — Case Study | Thrive Benefits Group
Case Study · Home Healthcare

The Home Healthcare Retention Crisis

Caregivers deliver compassionate care under relentless physical and emotional pressure. Yet with turnover surpassing 70–80%, shortages grow, costs climb, and patient relationships suffer.

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CareM logo

we seek to bring out the courage in others.

Home Healthcare Caregiver Workforce 117 Employees
The Organization

Bringing Out the Courage in Those Who Care for Others

CareM exists to bring courage to their caregivers — and through them, to every patient in their care. But sustaining that courage requires stability: a team that stays, a culture that supports, and a business that thrives.

In an industry where turnover tops 70%, that stability doesn't come easy. And when margins are already thin, every financial pressure point threatens the very mission they're built around.

The Challenge

Three Pressures Threatening the Mission

01 · The Workforce Crisis

70%+ Industry Turnover

With turnover above 70%, patient care suffered and teams constantly worked to replace caregivers who left — before they ever fully learned the role.

02 · The Operations Drain

Constant Recruiting Cycles

Managers stayed stuck in nonstop hiring, filling open shifts instead of building a stable, dependable team — or improving patient care quality.

03 · The Financial Squeeze

Thinning Operating Margins

Rising labor costs, declining Medicare reimbursements, and high administrative burden left little room to invest in the people delivering care every day.

Caregiver holding patient's hand
The Framework

Respond, Not React

Pre-Tax Participation Caregivers opted into a qualified wellness program through payroll
Immediate Savings Lower taxable wages created recurring employee and employer tax savings
Protection Funded Employee-generated savings provided life, accident, and short-term disability coverage
Paychecks Protected Net take-home pay increased. Benefits grew stronger.
Cash Flow from Month One No new costs. Integrated into payroll. Positive organizational cash flow immediately.
1
Integrated System
Seamless payroll integration
117
Covered Caregivers
Protected from day one
$5,917
Monthly Employer FICA Savings
Recurring, every month
$21,607
Caregiver Benefit Assistance Monthly
Value delivered to the team
The Outcome

When You Stabilize Your Workforce, You Stabilize Your Margin

CareM chose to protect their team — and in doing so, improved cash flow, strengthened retention, and enhanced benefit access across the board.

The caregivers who deliver every ounce of this mission's impact now go to work knowing they're covered. That confidence changes things — how long people stay, how deeply they invest, how much patients feel the difference.

What would it mean for your organization to do the same? The opportunity may already be inside your payroll.

See What's Possible for You
Caregiver providing compassionate care
$5,917
Monthly employer savings, every month
Common Questions

Frequently Asked Questions

The questions healthcare organizations always ask — answered straight.

No — it actually increases net take-home pay. Because the program reduces taxable wages, employees keep more of what they earn. Benefits go up, deductions go down.

Yes. This is a fully IRS-compliant tax-qualified benefit program. It uses established Section 125 rules and has been used by thousands of employers nationwide without issue.

It integrates cleanly into your existing payroll process. It doesn't replace your current benefits — it layers on top of them, enhancing what employees already receive.

For a healthcare organization like CareM with 117 employees, the program generated $5,917/month in employer FICA savings and $21,607/month in caregiver benefit assistance — from day one, with no new costs.

Let's Drive Change

When You Stabilize Your Workforce, You Stabilize Your Margin

CareM chose to protect their team — and in doing so, improved cash flow, strengthened retention, and enhanced benefit access. The opportunity may already be inside your payroll.

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